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pRIVACY POLICY

Our Communications With You (TCPA Consent for United States Residents)


Express Written Consent: 

By submitting your contact information, you are providing your express written consent to receive communications from us at the email address and telephone numbers you entered into our contact form, or that you later provide to us or enter into your contact page.

E-mails, Calls, and Texts:

These communications may include telemarketing messages, through the use of email, landline phone, fax, cellular phone, and text messages (including sms and mms).

Autodialing:

We may use an automatic telephone dialing system (or "auto-dialer"), which may employ an artificial or pre-recorded voice or "robotexts." Your carrier's standard rates and charges may apply.

No Purchase Necessary:

Agreeing to these communications is not a condition of purchasing any property, goods, or services from us.

Revoking Consent and Opting Out:

You may revoke your consent to receive communications at any time by replying "stop" to any of our texts, or by any other reasonable means. We will make a commercially reasonable effort to comply with any communications from you opting out, but reply "stop" will automatically revoke your consent to further text communications, and we recommend that method. We may take up to 30 days to stop communications if you use a method other than the automatic reply "stop." You consent to receive a final text message confirming your opt-out. You may revoke your consent to receive email communications by using the "unsubscribe" link in an email or by any other reasonable means. We will make a commercially reasonable effort to comply with any communications from you opting out of email, but "unsubscribe" will automatically revoke your consent to further email communications, and we recommend that method. We may take up to 30 days to stop email communications if you use a method other than "unsubscribe".

Communication Frequency:

How often we send you communications will vary, because the real estate professional who communicates with you will determine it. Your consent here also serves as your express written consent to electronic communications from us in the past.
You represent and warrant that:

You are at least 18 years old. You live in the United States (or Canada, in which case the Canadian consents below apply)You have not registered on a national or statewide Do Not Call list. You are the account holder for the email addresses and phone numbers you provided, or you have authorization from the account holder to give this consent. The email addresses and phone numbers you provided are accurate, and you will let us know if you release them to another person or individual. Our mobile service is available only in certain states. Certain mobile features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues. 

Your Consent to Future Changes:

You agree that we may change the website, these Terms of Use, and our Privacy Policy at any time. If we change the Terms of Use or some part of them, they will become effective immediately on posting of the updated or revised Privacy Policy on this web page regardless of whether or not you have actual notice of the changes. You should review our Privacy Policy periodically for changes. Additionally, you agree that any use of the website following our publication of any changes to these Terms of Use or Privacy Policy will expressly reaffirm your express written consent to the Terms of Use, and acceptance of the changes. Should you wish to opt-out of such future changes, you must communicate your request to opt-out to us in writing, either by email at info@adcockrealestate.com or by text at 757-665-2565. The opt-out shall be effective up to 30 days after receipt. In the event you opt-out, our agreement will continue to be governed by the Terms of Use in effect at the time you originally submitted your information, or at the time of the last update to which you did not opt-out.

Types of Information Collected:

Team Adcock Real Estate, Swell Realty Co., and any third party we engage for the purpose of administering, operating, hosting, configuring, designing, maintaining and providing internal support for our Web Properties, may collect two types of information when you visit the Web Properties: Personal Information and Usage Information. Generally, you can visit our websites without entering any Personal Information. In certain cases, we may ask you for personal information to provide a service or carry out a transaction that you have requested.

Personal Information: 

The types of information we collect may include, among other things, the following categories of information (collectively, "Personal Information"):

  • contact information (e.g., name, title, company/organization name, email address, telephone and facsimile numbers, and physical address)
  • demographic information, such as date of birth, nationality and country of residence, which allows us to determine your eligibility under certain regulations to receive certain information
  • information about your company and job function
  • your email marketing preferences
  • inquiries about and orders for our products and services
  • event registration information
  • feedback from you about the Web Properties and our products and services generally
  • financial information, such as bank account and credit/debit card numbers
  • photos or videos
  • other information specific to you

You are not required to provide any of this information, but if you choose not to provide certain information, we may not be able to provide the requested service or complete your transaction.

Usage Information: 

The types of usage information we collect may contain generic information about your visit to the Web Properties, such as the following categories of information (collectively, "Usage Information"):

  • Internet Protocol (or IP) address, protocol and sequence information
  • browser language and type
  • domain name system requests
  • operating system and platform, device type and device identifiers
  • hypertext transfer protocol headers, application client and server banners, and operating system fingerprinting data
  • MAC address, device ID / UDID, or similar device - specific code

We do not link the above information to your identity or a user account for use in connection with the Web Properties (your "User Account"), unless you enter the site with a User Account or are logged into your User Account at the time you visit the site.

How Information Is Collected

Data we collect from you will not be shared, however: we may collect Personal Information and Usage Information about you for the sake of providing our services, from the following sources:

  • information we receive from you as a result of your use of our services
  • information we receive from you, or on your behalf, through forms you complete, or through your communication to us (for example, an inquiry about a property, to sign up for our mailing list, or to receive our mailings, newsletter or updates)
  • information we receive from you through the Web Properties, such as when creating a User Account
  • information we receive from your computer or mobile device
  • information we receive from our partners or service providers
  • information we receive from other sources, as permitted by applicable laws, rules and regulations
  • information we receive from you, even if we have not requested such information and the information is not information that we normally collect

Usage Information: 

We may collect Usage Information from you as follows:

Cookies:

From time to time, we may use "cookies" to keep track of your visit and use of the Web Properties. Cookies are small files that websites save to your hard disk or to your browser's memory. We may use them to track the number of times you have visited the site, to track the number of visitors to the site, to determine and analyze visitors' use of our sites (including the effectiveness of online advertising), to store information that you provide such as your preferences, and to store technical information useful for your interactions with our websites. We may use session cookies (cookies that are deleted when your browser session ends) to store your User Account, elements of your user profile, to facilitate your movement around our websites (particularly in connection with information searches and order placement) and other information useful in administering the session. You have the ability to accept or decline cookies. Most Internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. If you choose to decline cookies, you may not fully be able to experience the features of the Web Properties.

Managing Cookies:

If you wish to opt out of allowing certain cookies, you may do so by changing your browser settings so that cookies from our website cannot be set. Please note that if you delete, block, or otherwise restrict cookies, or use a different computer or Internet browser, you will need to renew your cookie management choices.

Most Internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

  1. (a) https://support.google.com/chrome/answer/95647 (Chrome);
  2. (b) https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop (Firefox);
  3. (c) https://help.opera.com/en/latest/security-and-privacy/ (Opera);
  4. (d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
  5. (e) https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and
  6. (f) https://support.microsoft.com/en-gb/help/4468242/microsoft-edge-browsing-data-and-privacy (Edge).

Please note that this Cookie policy does not apply to, and we are not responsible for, the privacy practices of third party websites which may be linked to our websites.   


If you have questions or would like to opt out of certain sharing, please let us know by sending your comments or requests to: info@adcockrealestate.com.


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